Your busy is our business

Never lose a bid to voicemail.

Hivework catches every call to your office and your supers, follows up on open bids, confirms subs and deliveries the day before, and keeps clients updated by text. You build. The hive handles the back-and-forth.

Based in Asheville · Serving Western North Carolina

Free 20-minute walkthrough · Keep your numbers · Month-to-month

How it works

Up and running in about a week.

  1. Free walkthrough

    A 20-minute phone or video call. We look at how calls come in now and where jobs slip through.

  2. I set it all up

    I build your system, connect your number and handle the texting registration with the carriers. You keep the number you already have.

  3. Never miss a lead

    Missed callers get a text in under a minute, and their replies land on your phone. Follow-ups and reminders run on their own.

More than a text-back

One system that works every job, from the first ring to the five-star review.

A missed call is where it starts. Each step up takes more of the busywork off your plate.

Guard · every plan

Catch every call

A missed caller gets a text from you in under a minute. Their answer lands on your phone, ready when you're off the job site.

Honeymaker adds

Earn reviews, close quotes

Happy customers get asked for a Google review after every job, and estimates that went quiet get a friendly nudge.

Full Hive adds

Fill your calendar

Your website books jobs day and night, and customers get a reminder before you show up. Fewer no-shows, fewer wasted drives.

Watch the services stack up with every tier.

Compare the plans

See it work

One missed call, saved in under a minute.

Here's what a caller gets when you can't pick up. The text comes from your business, in your words, and their reply goes straight to your phone.

No apps for your customers to download. No robot pretending to be you.

Try the full demo

Missed calls add up.

When a caller hits voicemail, plenty of them don't leave a message. They just call the next name on the list. Put in a normal week and see what that adds up to.

That's about 0.9 jobs a month, worth roughly

$13,000

a month in work that would have gone to somebody else.

This is an estimate, not a promise. Your results depend on your market, your prices and how fast you follow up.

Hive HQ. Built for job sites, not storefronts.

Your office, your supers and your subs all juggle calls while the build keeps moving. Hive HQ catches what slips through and handles the follow-up nobody has time for.

For builders and general contractors

Hive HQ

Built for builders & GCs

The command center for your office line, your supers' phones and your subs.

$425 /mobilled monthly · cancel anytime

  • Missed-call text-back on the office line and your supers' phones
  • Automatic follow-ups on bids that haven't heard back
  • Day-before reminders to subs and suppliers, so crews and deliveries show up
  • Client progress updates by text: "Framing's done, drywall starts Monday"
  • Up to 5 numbers and 1,500 texts a month included
  • Bonus: Google Business Profile set up and cleaned up
Book a free walkthrough

Not a full crew?

Smaller shops and solo trades have their own plans, starting at $97 a month.

See small business plans

Bigger setup?

More lines, more locations or a CRM to connect? We'll scope it on a free walkthrough.

  • Month-to-month, cancel anytime
  • Keep your phone number
  • We never sell your customers' data

$149 one-time setup · Up to 5 numbers and 1,500 texts a month included

Prepaid plans: if you cancel early, you get back what you paid minus the months you used at the regular monthly price.

No call center. No runaround. Just CJ.

I'm CJ, and I spend my days around job sites in Western North Carolina. I've watched good builders lose work for one reason: nobody could get to the phone. So I build systems that catch those calls, follow up for you and keep jobs moving.

I design, set up and support every system personally, and I stay with it after it goes live. When you text me, you get me.

CJ Richardson
Head of Hivework

Where I work

Based in Asheville. On-site across Western North Carolina, and serving builders statewide by phone and video.

Quick answers.

Is a robot talking to my customers?

No. Your caller gets one friendly text with your business name. When they write back, it comes to you, and you take it from there.

Do I need a new number?

No. You keep the number you have. Only the calls you miss get a text back.

Can it cover my office line and my supers' phones?

Yes. On Hive HQ, a missed call to the office or any super gets a text back, and the reply goes to the right person. Bigger setups are scoped on a free walkthrough.

How long does setup take?

About a week. Most of that is the texting registration the phone carriers require, which usually takes around 3 business days.

Do I have to sign a contract?

No. Every plan is month-to-month. If you'd like to save, you can prepay for 3 or 6 months.

What happens if I cancel?

On monthly billing, you just stop. No fees. On a prepaid plan, you get back what you paid minus the months you used at the regular monthly price. Either way, you keep your number and your customer list.

Are texts extra?

Guard, Honeymaker and Full Hive cover up to about 500 texts a month, and phone and texting costs are passed through at cost, usually under $10 a month. Hive HQ includes up to 5 numbers and 1,500 texts a month. If you need more, we'll talk first. No surprise bills.

Won't this bug my customers?

It only texts people who just called you, once per missed call, and anyone can reply STOP to opt out.

Do you sell my customers' information?

Never. Your customers' numbers and messages are used only to run your system. See the privacy policy.

Can anyone get the free 90 days?

No. The free pilot is limited to the first 3 businesses that qualify. After that, new clients start on a regular plan.

Let's catch your next call.

Text (828) 338-8245 or email cj@hiveworkhq.com. Or fill this out, and I'll get back to you within one business day.

Mon–Fri, 7 AM–6 PM · I reply within one business day.

CallText CJ